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Latest News


August Newsletter// Click here



ATTENTION// Our list is now closed until further notice. Please contact the Hastings & Rother CCG for advice on finding a new surgery to register at - Tel: 0300 131 4411



Patient Participation Group Meeting

We invite all patients to our next meeting, It will take place on August 19th @5-7pm at the surgery. If you haven't already registered your interest in taking part, please request a form from reception and join us in discussing key topics relating to how your surgery operates and contribute your ideas on how we can improve all aspects of your health care.





Repeat prescriptions

Due to changes in our dispensary system at Hastings Old Town Surgery, our repeat prescription turnaround will be increased to 72 hours with immediate effect.

Sorry for any inconvenience caused.



Appointment cancellations

We would like to inform all patients that due to an increase in last minute appointment cancellations, any patients who cancel an appointment less than an hour before they are due to attend, will be issued a "Did not attend" letter.

In most cases we are not able to re-book these appointment slots, which in effect, has a negative effect for other patients.

Thank you for your understanding.


Safe space

Click here to find out more 


University students

MenACWY vaccine

Teenagers and "fresher" students going to university for the first time are advised to have a vaccination to prevent meningitis and septicaemia, which can be deadly.
Please contact reception if you will be attending university for the
first time this year and we will arrange the vaccine should you
require it.



The online Patient Participation Group (PPG) is now open!

We are looking for motivated patients to join our online PPG group and help improve the way that we operate the surgery. (Limited spaces available) Please  visit



*Guestling Surgery dispensary* 

Due to changes in our dispensary system, our prescription turnaround will be increased to 72 hours with immediate effect.

*Controlled drugs*

All repeat prescriptions for controlled drugs can NOT be dispensed after 4pm. Please bare this in mind if you have any controlled drugs prescribed to you.



*Payments at Guestling Surgery*

We are now accepting card payments for 'Prescriptions' and other services such as letters and private medicals.




is a free service supporting children, young people and families who are living with someone who is terminally ill or dealing with bereavement.

Click here for more information





don't forget to sign up at reception so you can book and cancel appointments and also order your next repeat prescription.


See the source image



Patient Survey  

Take part in our patient survey in order for us to continue making improvements to our service, please print and hand it in to the surgery on your next visit.



We are pleased to announce that our new premises at the "Ice House" in Rock a Nore Road are currently on schedule to launch in September 2019!

 Ice house



We all go through low points at times in our lives and it is not unusual to experience symptoms such as stress, anxiety and depression. Health in Mind is a free NHS service for anyone in East Sussex experiencing these kinds of emotional or psychological difficulties.



Carer's break information can be found on the East Sussex  County Council website or by following the link:  and follow the link for Adult Social Care.



Take The Friends & Family Test The NHS friends and family test (FFT) is an important opportunity for you to provide feedback on the care and treatment you receive and to improve services. As ever your feedback is extremely important to us so please follow this link and spend a couple of minutes helping us improve!



Facebook: 'Like and Follow' Hastings Old Town Surgery on Facebook. You will find updates every day on our clinics and clinicians and lots of useful information on health and welfare.


Health News from the BBC and the NHS

BBC Health
NHS Choices Behind the Headlines
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website